CONTACT INFORMATION
Earthquake Engineering Research Institute
499 14th Street Suite 220
Oakland, CA 94612-1934 USA
Phone: (510) 451-0905
Email:
FREQUENTLY ASKED QUESTIONS
- Session and Paper Questions
- Registration and Payment Questions
- Coupon Code Questions
- Other Questions
- COVID-19 Policy Questions
Q: What is the final date for 12NCEE paper submissions?
A: 12NCEE papers were due November 15, 2021.
Q: Are abstracts submitted in advance?
A: There was no preliminary abstract submission and review. The first and only submission was a 4-page paper manuscript. See the Call for Papers for more information.
Q: How do I propose a special session?
A: Special session proposals were made via the paper submission portal, and were due on October 1, 2021. See the Call for Papers for more information.
Q: Are all special session speakers required to submit a conference paper?
A: Yes, special session organizers and speakers, who are a part of an accepted special session, should have submitted a conference paper by January 7, 2022.
- Special Session Organizers: Must submit a full paper OR a one-page session abstract through the paper submission portal. The one-page session abstract should include the session title as the Paper Title, a brief, finalized description of the session as an abstract, and list of speakers. The list of speakers should be final at the time of submission. One organizer per special session should submit this paper or abstract in the submission portal.
- Special Session Speakers: Must submit a full paper OR a one-page presentation abstract through the paper submission portal. The one-page presentation abstract should include the speaker's presentation title as the Paper Title and a brief description of their presentation as an abstract. If special session speakers will not be giving formal presentations, such as a panel discussion, the one-page abstract must still be submitted and panelists should include a title and short description that gives attendees a sense of what perspectives they will bring to the discussion. Each speaker should submit their paper independently in the submission portal.
Q: Who should I contact about my special session proposal idea?
A: Questions about the technical content of special sessions should be directed to the Program Committee Special Session Leads, Carlos Molina-Hutt and Shideh Dashti, at
Q: How long are technical and special sessions?
A: All technical and special sessions will be 90 minutes long.
Q: Where can I find a payment receipt for my submission?
If you are missing your submission payment receipt, please email
Q: Is the session/paper submission fee refundable?
A: Submission fees will be used as registration credits and are non-refundable. However, those whose submissions are rejected may request a refund from
Q: Where do I find instructions for speakers, posters, and moderators?
A: Speaker, Poster, and Moderator instructions are all available in the 12NCEE speaker portal. To access this portal, all speakers, poster presenters, session organizers, and moderators should find their session information email, sent in late March from
Registration and Payment Questions
Q: When will registration open?
A: Registration opened on December 8, 2021. More information is available at the Registration page.
Q: Is financial aid available?
A: A number of registration grants were made to students, early-career academics, and early-career professionals (who reside in the U.S., attend a U.S. university, or teach at a U.S. university as of October 31, 2021) to defray the cost of attending 12NCEE. More information is available here.
Q: I have to modify or cancel my 12NCEE registration. What should I do?
A: If you need to modify or cancel your registration, please email
Q: What is the Tour cancellation policy and who should I contact if I need to cancel my tour registration?
A: To cancel your tour registration, please email
Q: How do I use my coupon code?
A: You should enter your coupon code in the "Coupon Codes" section of the registration form. When you enter your coupon code, the appropriate discount will be displayed and automatically deducted from your subtotal. Up to two coupon codes can be used per registration.
Q: What if I have entered my coupon code, but the discount is not applied to my total?
Here are a few steps you should try if your coupon code is not automatically applying a discount to your registration total:
- Make sure you have made all of your registration selections before you enter the code; the system will not display a discount if your subtotal is $0.
- Check to be sure there are no spaces before or after the code when you enter it.
- Tokens are case-sensitive, so be sure you have correctly entered any letters that are in your code.
- Once you have entered your coupon code, click anywhere outside of the field; this will tell the system to re-calculate your total.
- Last but not least, please try to register using a different web browser.
Q: I have tried all of these steps, but my coupon code still isn't working. What should I do?
A: If you continue experiencing problems using your coupon code, please contact us at
Q: I have a coupon code, but I forgot to use it or I paid for my registration before I realized my discount was not applied to my total payment. What should I do?
A: If you realize you have overpaid for your registration, please send an email as soon as possible with your name and your coupon code to
Q: Are there sponsors and exhibits at 12NCEE?
A: Yes! Check the Sponsors and Exhibitors pages for more information.
Q: Where can I find a complete program?
A: Program information is available here.
Q: Where can I find conference papers?
A: Papers can be accessed by registered attendees in the Attendee Portal. Find your personal link to log into the Attendee Portal in the email with the subject line "The 12NCEE Attendee Portal is Now Available!"
Q: How do I access the conference wifi at the Salt Palace?
A: The conference wifi network is 12NCEE and the password is optimumseismic.
Q: How do I access the 12NCEE Mobile App?
A: Instructions for downloading and installing the 12NCEE App are available here. The password for the event is 12ncee.
Q: Where in Salt Lake City can I find a COVID-19 test that will meet the 12NCEE requirements?
A: Tests are currently available via Xprescheck at Salt Lake City International Airport (note: you will need to use this service before you leave the terminal). XpresCheck offers both Rapid PCR (results available in 1 hour) and Standard PCR (results available in 48-96 hours). XpresCheck is located Check-in Level 2 (across from the United Check-in Counter) and is open Monday-Sunday from 8 AM to 6 PM. Plan ahead to make sure your test result will be available in time to attend the conference!
Q: Will masks be provided at 12NCEE?
A: Participants must provide their own face coverings and wear them in all indoor 12NCEE venues. Masks will be made available at the registration area for those whose personal mask gets damaged or who are missing one.
Q: How will the presentation spaces be sanitized?
A: All presenters are expected to use provided materials to sanitize their hands, microphones, and presentation area after their presentation. The AV provider will also be asked to sanitize the presentation equipment between sessions.
Q: How will social distancing be achieved?
A: The rooms at the Salt Palace Convention Center are large and will be set up to encourage 3-6 ft of distance between attendees while attending sessions. Additionally, rooms will be set up to provide distance between presenters, moderators, and panelists.
Q: How will lunch work?
A: Lunch breaks will be 2 hours long to give attendees time to network, attend optional committee meetings, and choose to eat wherever they feel comfortable. All lunches will be provided as boxed lunches that attendees can eat in various areas of the conference venue or carry outside. Lunch boxes will be provided for pick-up in the Exhibit Hall, where some distanced eating areas will also be available.
Q: How do I present evidence of compliance with the vaccination and testing policy?
A: Attendees can provide evidence of vaccination or a recent negative test upon arrival at registration.
